Intras Cloud Services
Leadership

The team building
tomorrow’s IT.

Experienced operators, technologists, and strategists working together to reshape what managed IT looks like — and having fun doing it.

Kareem Merritt headshot

Kareem Merritt

Founder
Founder & Chief Executive Officer
Dallas, Texas

Kareem founded Intras Cloud Services with a vision to build a fundamentally different kind of IT services company — one that leverages AI as a genuine architectural foundation rather than a marketing claim. With over 15 years of experience spanning managed services operations, enterprise software implementation, and multi-company financial management, he brings both the strategic vision and operational depth to execute on ICS's ambitious growth trajectory.

He leads ICS's expansion from a $6M managed services business to a $60M AI-first enterprise services company over the next seven years — building alongside an exceptional team and a growing portfolio of clients who trust ICS with their most critical technology infrastructure.

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Senior Leadership

The executive team

SC

Savio Chacko

Chief Operating Officer

Leads ICS's service delivery operations, engineering organization, and day-to-day execution — ensuring clients experience the reliability and responsiveness that define the ICS standard.

H

Himanshu

Global Controller

Owns global accounting, financial reporting, and internal controls across ICS entities. The financial backbone of a multi-country services business.

Vic headshot

Vic

VP, Global People Operations

Leads talent strategy, people operations, and organizational development across ICS's global footprint — building the culture and systems that allow the team to scale.

Will Lambert headshot

Will Lambert

VP, Enterprise Services

Leads ICS enterprise services — partnering with larger clients on complex managed services, cybersecurity, and cloud transformation engagements.

Team

Operators & builders

Chris Heron

Director, Managed Services

Runs the managed services practice — overseeing 24/7 operations, service desk, and the engineering team that keeps client environments secure and running.

Aminah Asadi

Marketing Manager

Leads ICS brand, content, and digital marketing — driving the AI-first positioning, thought leadership program, and demand generation initiatives.

Service Delivery Team

Managed Services Operations

Our frontline engineers, consultants, and support specialists delivering 24/7 managed services, cybersecurity response, and project execution for ICS clients.

And a growing team of engineers, consultants, and specialists across the U.S. and beyond.

Join the Team

We’re growing.

ICS is on a journey from $6M to $60M — and we’re building the team to get there. If you’re passionate about AI, technology, and making real impact for clients, we want to hear from you.

We're building something special.

ICS is growing fast, and we're always looking for exceptional people who want to be part of building the AI-first MSP of the future. If that sounds like you, we'd love to talk.