Microsoft 365
Deploying Microsoft 365 Copilot Without the Chaos: A Managed MSP Playbook
ICS Editorial6 min read
Copilot rollouts fail when they're treated as IT projects. A successful Copilot deployment is a change-management initiative with an IT workstream — not the other way around. This playbook covers the phased MSP approach ICS uses: pilot cohort selection, data-governance baseline, prompt-engineering enablement, measurable productivity benchmarks, and the executive communication cadence that keeps momentum after launch day.
Full article coming soon
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